guide.careervillage.orgCommunity Guidelines for CareerVillage.org by CareerVillage

Community Guidelines Return to CareerVillage.org Our mission is to democratize access to career advice for high-need learners. We do this in order to help them create professional goals and understand their personal paths to those goals. CareerVillage.org enables people to get that advice by giving them access to professionals as well as other career development tools, so we created guidelines to help community members contribute in an inclusive way. To ensure what’s posted on CareerVillage meets these guidelines, every piece of content is looked at and moderated by a real volunteer. We also offer coaching to our community members to make their advice even more outstanding. What you can expect to see in our guidelines: CareerVillage.org community members -who they are and why they exist Community team -who they are and what they do What is not allowed Do’s and Don’ts What we do when content does not meet our guidelines Changes to our guidelines -what happens when our guidelines get updated CareerVillage.org Community Members You can see the full description of each user type in our Terms of Service . Learners Learners are advice seekers, typically between the age of 13-24, and have not yet entered the workforce. While our main focus is youth, particularly underserved youth, we support all learners, such as returning citizens, career transitioners, and seasoned professionals, regardless of age or work experience. Professionals Professionals give Learners advice. They are most typically out of school and in the workforce, but we also have college students who give advice to younger peers. Sometimes, professionals are employees of companies who have formed a partnership with us (click here to read more about our corporate partnerships). Educators Educators are our career readiness champions, who incorporate CareerVillage into their curriculums to get Students to the platform. CareerVillage.org Community Team Our community team enforces our guidelines. Moderators (a.k.a Mods”) Mods are CareerVillage users-turned-volunteers who commit to (collectively) looking at every piece of content that’s posted on CareerVillage.org. Their role is to ensure the community is following our guidelines. Typically, mods do not take direct corrective action. Administrators (a.k.a Admins”) Admins are CareerVillage.org staff members, contractors, or other team members who support Mods in ensuring content on CareerVillage meets our Community Guidelines and take action on the actual moderation and coaching of content on the site. These actions include things like editing small portions of advice, deleting advice, leaving comments to help coach Professionals on giving more meaningful advice, and emailing users. You If you want, you can also be a member of our community team. We enable, encourage, and expect community members to get involved with the moderation of content on CareerVillage. When you see something that doesn’t meet our guidelines, please flag it using the buttons on the site or email us at hello@careervillage.org if you see something that doesn’t look right. What is not allowed We do not tolerate any form of disrespectful or degrading behavior on CareerVillage, and we moderate for content that is not inclusive of the greater community. In addition, we also moderate for content that distracts the community from what they’re here to do. Subjects and behaviors we never allow on CareerVillage are outlined below: Bullying Hate speech Includes, but is not limited to , content that directly attacks people based on their: Race Ethnicity Socioeconomic status National origin Religious affiliation Sexual orientation Gender, gender identity, or gender expression Disabilities or diseases (visible or non-visible) Other identities they hold Illegal activity Sexually explicit content (e.g. pornography) Trolling Profanity Recruiting, promoting, or persuading to follow a particular religious belief, or promote a political idea or alignment Personal contact information To respect the safety and privacy of our community members, we do not allow community members to post their phone number, email address, or home address. Learners are also only able to publicize their first name and the first initial of their last name. Attempts to organize communications outside of our community For safety reasons, this includes directly inviting people to contact you, follow you, or connect with you outside of CareerVillage.org. ( Exception: Professionals can share links to their LinkedIn in their About Me sections. If there are other links/social media handles that pertain to your profession, please contact us at hello@careervillage.org if before posting it in your About Me ) Spam This includes accounts that are created on behalf of businesses or whose sole purpose is to promote a product or service. If we identify a spam account, it will be suspended immediately. Profile photo(s) that are off topic We define off-topic” in this context as any image that does not have you in it and/or is not relevant to your profession. Medical Advice Do’s and Don’ts For Learners Do’s Word your questions clearly. Give your question context that clearly states why an answer to that question will help you be better prepared for your future. Any question can be a career question with the right context! We have found that questions with more context tend to get answered with longer, more personalized pieces of advice from more people and more quickly than questions with very little context. What context should you give? It might be helpful to include grade level, subject interests, current major, or anything else that might help a Professional give you advice. Ask one question at a time. Questions are free – you can ask as many as you want! Asking more than one question can overwhelm Professionals, and they may not answer all of them, Post original questions. ProTip: Search first, ask second. The fastest way to get an answer is to read it on another question that is the same as yours! You may be prevented from asking a previously existing question. Ask any direct follow-up questions about advice as a comment on that piece of advice Show your appreciation and say thank you to Professionals who leave you advice! Not only does this show your gratitude, but it’s a great professional skill to develop. Don’ts Post off-topic content. We define off-topic” as any content that isn’t relevant to your education, career, professional development, or planning for your future professional success. If you are looking for advice on an off-topic” question, please send us an email, and we can connect you with the right resource. Looking for mental health support? Check out this chatbot ! KokoCares connects users to different resources to help support their mental health needs. Ask for a job, internship, donation, or other form of gift or opportunity. Ask about your homework if you’re only asking to get the assignment done or if your questions about your homework don’t actually pertain to your career or future. For professionals Do’s Follow our list of ProTips. To ensure Students are getting the best advice on CareerVillage, we’ve created a list of 8 ProTips to support Professionals in giving the best advice possible. Click here for detailed information and examples of each Pro Tip. Be inclusive and avoid bias Be direct Anticipate needs Tell a personal story that is relevant and relatable Recommend next steps that are accessible for all learners Use facts, cite sources, and avoid plagiarism Strike the right tone Make your answer easy to read Follow our AI Policy outlined below Refer questions you cannot answer to people in your network you know can. This will help expand the occupations and industries represented on CareerVillage. Give another Professional kudos for an answer you think is great by giving that piece of advice an upvote. This will signal quality advice to learners and will boost their answer and place it higher up on...